The Black Bow is about Giving with Meaning. We believe the most thoughtful purchase is one that ties the gift to a special and memorable time in your life. Those moments could be just about anything - the day your were engaged, the birth of a child or something as simple as saying, I love you!
When you give a Black Bow Gift or purchase on for yourself, we know that your purchase embodies a special and unforgettable moment in time. To better capture that moment, every purchase includes one of our customer Black Bow Gift Boxes. We hand select our items to ensure that each purchase is a treasure you would be proud to give and excited to own. Each one, worthy of your special moment.
Most of our items will ship from our warehouse within 1-2 business days and will arrive to you via UPS or Fed Ex or USPS no later than 7-10 business days. Orders must be placed before 1pm est in order to ship same day. Orders placed after that time will be shipped the following business day. For rings, please allow up to 3 additional business days for sizing.
Returns and exchanges are gladly accepted if received within 30 days of date of shipment and accompanied by a sales receipt. All items must be in new condition and cannot show visible signs of wear or have been altered in anyway. For higher priced items, we highly suggest insuring your package for the full purchase amount. For gift recipients, we will be happy to refund the purchaser upon your request, or you may choose a non-refundable merchandise credit.
Returns & exchanges can be sent to:
The Black Bow
Returns & Exchanges
3593 Medina Road, Suite 159
Medina, OH 44256
If you have any questions, please feel free to contact us at firstname.lastname@example.org. We are always happy to help!
Please contact us at email@example.com for any questions or concerns.
Our Guarantee to you.
We guarantee to deliver the highest quality fine jewelry and accessories available and we promise to deliver them to you on time. We want you to be completely satisfied with your purchase. If for any reason you are not so, please return your item within 30 days of purchase for a prompt refund or exchange.